Interoperability Can Unlock the Future of Healthcare
Health, Data & Analytics, Data Management, Innovation at LMI, Disaster PreparednessAs the volume and variety of data and the complexity of delivering healthcare services increases, so does the need for additional interoperability standards to ensure seamless, error-free data flow and improve public health data and healthcare outcomes. The COVID-19 pandemic highlighted the need for agile health systems and greater visibility into patient data. Health systems had to create new medical codes, treatment procedures, prescribing guidelines, and vaccine recommendations. All of these efforts required data sharing and communication between stakeholders and systems, sometimes aided by work being done in the Department of Health and Human Services, Centers for Medicare and Medicaid Services, and elsewhere to streamline information systems and practices.
Going forward, the public sector, in concert with private sector partners, will need to continue this work and build on lessons learned during the pandemic to futureproof our healthcare system and improve public health outcomes. LMI experts have identified some key ways we can improve interoperability in healthcare.
Limit the Potential for Human Error
Health data is notoriously unstructured, but it doesn't have to stay that way. Delta Pelgrim, a principal at LMI, notes that interoperability provides an opportunity to limit the amount of repetitive information that patients and providers have to put into systems. This can help reduce errors and improve the overall experience of interacting with the health system.
“Anytime people have to enter the same information over and over again, there is a greater potential for error. If you have interoperability within systems, you can share information and make updates as needed. There are ways to do this, from an enterprise architecture standpoint, that don't sacrifice patient security and privacy,” she says.
Building systems that can securely retain and transmit basic patient data, for example, should be done with the future in mind. Dr. Brandon Greenberg, an LMI Fellow focused on systems readiness and resilience, adds that it's important to consider systems design from a holistic perspective. “Effective design considers not just who is using the system but also who will use the output from the system. Where is the data going? Who might need it in the future? Asking these questions early in a design or update phase can improve outcomes,” he says.
Create a Centralized Data Hub
Health data is often unstructured, providers may collect information differently, and maintaining patient privacy is paramount. To improve public health outcomes, stakeholders—including providers, patients, insurers, and the public sector—need visibility into the current state of the healthcare system and typical patient experiences. Getting this visibility requires supporting data flow from all of the places health data might originate.
Centralizing data can help to manage some of these challenges. Large aggregate data sets can maintain individual privacy while providing opportunities for analysis. Centralizing can also help streamline data management, supporting standardization over time.
“One of the things we learned with COVID-19 is how important it is to make sure patient records are up to date, not just for providers but also if you're trying to understand a fast-moving threat to the population; you can't do that effectively without accurate and current data,” explains Dr. Aaron Amick, principal technical advisor, Clinical Research, and site lead at LMI. “We are in a world with limited resources, and if we want those to be put to the best use, having good data is important. Centralizing the coordination and verification of the data that is coming in can go a long way toward ensuring the data quality necessary to make good decisions.”
Agencies like Health and Human Services or the Centers for Medicare and Medicaid Services might be natural places where data can be centralized and coordinated. These agencies already have a number of aggregate data sets, including Medicare and Medicaid claims. They have also already made some efforts to streamline their administrative systems and data collection processes.
“We are in a world with limited resources, and if we want those to be put to the best use, having good data is important. Centralizing the coordination and verification of the data that is coming in can go a long way toward ensuring the data quality necessary to make good decisions.”
— Dr. Aaron Amick, principal technical advisor, Clinical Research
Look To Insurance Claims as a Roadmap
Over the last decade, CMS has worked with private sector partners, including LMI, to streamline its payments and claims systems. CMS was able to limit the number of billing and claims systems it was working with, which cut down processing time and reduced the potential for error. As a result, CMS has greater visibility into the types of claims being filed, provider activity, and patient outcomes.
“Claims data can give you a glimpse into what's going on within the health system,” explains Timothy Carrico, a senior health consultant at LMI. “If you start to see a lot of the same claims being filed around a type of illness, for example, that might indicate a trend worth further study.”
He notes that claims data can also identify fraud or abuse of the system. “We had a provider who looked like he was writing a really significant number of prescriptions, but he was actually signing off for all of the doctor's orders in his practice, which you aren't supposed to do. That can be a benign mistake or an indicator of a bigger issue, so the data gives you a starting point,” he says.
A similar approach to streamlining could be used for other parts of the healthcare system, providing a new understanding of how the system is being used and what could be done to improve health outcomes.
LMI has more than two decades of experience analyzing diverse healthcare data to inform health program and policy improvements. We work at the intersection of science, policy, logistics, and analytics to facilitate innovation in healthcare provision and payment, implement federal healthcare priorities, advance health security, and optimize service delivery and program effectiveness.
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Managing the Return to Onsite Work: There’s No One-Size-Fits-All Solution
To successfully return from remote to onsite work, managers will need to draw on all their leadership skills, including empathy, flexibility, and agility.
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Read more on 'Enterprise Maintenance and Operations Support for WIC Program 'Insights
Enterprise Maintenance and Operations Support for WIC Program
LMI's Les Milner has over 30 years of experience working in information technology while supporting the WIC program alongside over 40 state agencies, Indian Tribal Organizations (ITO), and territories on multiple contracts.
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Read more on 'The Top 3 Strategies Every Leader Needs for a Successful Digital Transformation 'Insights
The Top 3 Strategies Every Leader Needs for a Successful Digital Transformation
Successful organizational change depends on leaders who can inspire innovation, create digital strategies, understand and lead an agile team, and leverage the power of standing-up new technology solutions while managing risks.
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Read more on 'Operation Warp Speed 'What We Do
Operation Warp Speed
LMI provided expertise in planning, strategy development, tools, and techniques in coordination and support of Operation Warp Speed.
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Read more on 'DARPA LogX 'What We Do
DARPA LogX
The DARPA LogX program examines the resiliency of the global supply chain via data disruptions and various modeling approaches.
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Read more on 'LMI Forms Digital and Analytic Solutions Unit to Accelerate Technology-Enabled Transformation for Federal Agencies 'Press Release
LMI Forms Digital and Analytic Solutions Unit to Accelerate Technology-Enabled Transformation for Federal Agencies
LMI has named Karen Britton as chief digital officer and vice president of marketing and communications and Josh Wilson as vice president of digital and analytic solutions, a new business unit resulting from the merger of its advanced analytics and digital services practices.
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Read more on 'Employee Spotlight: Meet Katherine Coles 'Culture News
Employee Spotlight: Meet Katherine Coles
Katherine is passionate about helping leaders and teams build inclusive cultures and achieve organizational goals.
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Read more on 'Employee Spotlight: Meet Karen Goodson 'Culture News
Employee Spotlight: Meet Karen Goodson
Karen Goodson leads a team that offers innovative solutions to solve the Army’s toughest challenges.
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Read more on 'Employee Spotlight: Meet Jordan Hefferan 'Culture News
Employee Spotlight: Meet Jordan Hefferan
As a product portfolio owner, Jordan has defined and developed applications offering on-demand supply chain resiliency through LogSmart™ Supply and created customer solutions to understand, measure, and mitigate risks to contested logistics.
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Read more on 'Employee Spotlight: Meet Jared Summers 'Culture News
Employee Spotlight: Meet Jared Summers
Jared joined LMI this year from the XVIII Airborne Corps, where he served as its first corps chief technology officer. He is a recognized corporate leader in data, analytics, and technology, and operates as a senior technical advisor and strategic visionary.
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Read more on 'LMI Forge Technology Studio: Use Cases 'Innovation at the Pace of Need™
LMI Forge Technology Studio: Use Cases
Navigate LMI Forge solutions addressing specific use cases.
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Read more on 'LMI Forge Technology Studio 'The New Speed of Possible™
LMI Forge Technology Studio
Leveraging agile methods and human-centered design, LMI Forge empowers us to deliver technology solutions rapidly.
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Read more on 'Videos 'Insights
Videos
Our videos highlight our mission-advancing solutions as well as our values of leadership, mission focus, and innovation in practice in our interactions with the community.
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Read more on 'Publications 'Insights
Publications
LMI invests in research to benefit the public sector. We consider the many facets of the most-pressing issues, evaluate options, then publish our results to help public-sector leaders make well-informed decisions for the best results.
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Read more on 'Blog 'Insights
Blog
Engage with LMI thought leaders as they present timely insights, research and innovation, company news, culture stories, and perspectives on a variety of issues and topics.
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Read more on 'Health & Civilian 'The New Speed of Possible™
Health & Civilian
Our subject matter experts and advisors have a broad knowledge base across the spectrum of federal health and civilian agencies to enable excellence in execution that transcends boundaries.
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Read more on 'Data & Analytics 'What We Do
Data & Analytics
LMI provides advanced data and analytic consulting expertise, pairing data scientists with domain experts to deliver innovative solutions at the pace of need.
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Read more on 'News & Events 'Insights
News & Events
Explore our press releases and events to find out what’s new at LMI.
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Read more on 'Newsroom 'Insights
Newsroom
Explore our Newsroom to access our press releases, blog, publications, and more.
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Read more on 'LMI Builds the Next Generation of DoD Civilian Scientists and Engineers with the SMART Scholarship-for-Service Program 'Press Release
LMI Builds the Next Generation of DoD Civilian Scientists and Engineers with the SMART Scholarship-for-Service Program
LMI has been awarded a new five-year, $450 million contract supporting the Department of Defense’s Science, Mathematics, and Research for Transformation (DoD SMART) Scholarship-for-Service Program.
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Read more on 'LMI Joins Digital Manufacturing Institute MxD 'Press Release
LMI Joins Digital Manufacturing Institute MxD
LMI has joined MxD, one of 14 national institutes sponsored by the federal government to strengthen American manufacturing competitiveness.
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Read more on 'LMI and TCS Uncover Climate Risks to F-35, Announce Enhanced Climanomics Platform 'Press Release
LMI and TCS Uncover Climate Risks to F-35, Announce Enhanced Climanomics Platform
Coastal flooding, temperature extremes, and storm damage could significantly disrupt the availability of facilities supporting the F-35 weapon system over the next 30 years, according to a joint analysis by LMI and The Climate Service (TCS).
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Read more on 'LMI and Howard University Expand Partnership To Include R&D 'Press Release
LMI and Howard University Expand Partnership To Include R&D
LMI announces its enhanced partnership with Howard University, which will bring research funding, mentoring, and client engagements to Howard University and, for LMI, expanded participation in groundbreaking academic research for its clients.
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Read more on 'LMI History 'Innovation at the Pace of Need™
LMI History
With a legacy of solving the government’s most complex challenges and an outcome-driven model to execute above expectation, LMI transforms missions with solutions that define the new speed of possible.
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Read more on 'Corporate Citizenship 'People Powering Possible™
Corporate Citizenship
From supporting local charities to boots-on-the-ground disaster relief, we come together to make a difference for the missions and communities we serve.
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Read more on 'LMI Quick Thoughts Series 'Video
LMI Quick Thoughts Series
Our experts share their insights on challenges faced by the federal government in these brief videos.
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Read more on 'Innovation Space 'Innovation at the Pace of Need™
Innovation Space
From Big IoT Data Streaming to our Rapid Analysis and Prototyping Toolkit for Resiliency, LMI's innovation space showcases our ecosystem of solutions.
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Read more on 'Press Releases 'Insights
Press Releases
Explore our press releases to find out what’s new at LMI.
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Read more on 'About LMI 'Innovation at the Pace of Need™
About LMI
Combining a legacy of federal expertise with an innovation ecosystem, we minimize time to value and accelerate mission success. With an emphasis on agile development and human-centered design, we enable agencies to experience solutions faster and conquer their toughest challenges sooner.
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Read more on 'From “Concept to Capability”: LMI’s Dingman on Defense Innovation 'People Powering Possible™
From “Concept to Capability”: LMI’s Dingman on Defense Innovation
LMI project manager Mike Dingman shares how the Rapid Response Technology Office supports advancement of military technologies.
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Read more on 'Climate Barriers to Achieving Health Equity 'Insights
Climate Barriers to Achieving Health Equity
The continued rise of average global temperatures is heightening health disparities across the nation. Inconsistencies in urban development and planning hinder health equity efforts, as areas lacking funds for green spaces experience more severe impacts of climate change.
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Read more on 'Addressing Complex Problems 'Culture News
Addressing Complex Problems
During his 30-year tenure at LMI, Bruce Kaplan has used his expertise in defense logistics and research and development to help LMI and its clients succeed. With a strong commitment to innovation and exceeding customer expectations, Bruce has led efforts to modernize logistics through finding, developing, and pushing pioneering technologies. Learn about Bruce’s role as a logistics strategy and integration fellow and his plans to continue making a positive difference at LMI.