TYSONS, VA — From NASA to national security, “boomerang employees” to “customer zero,” LMI’s 2018 success has many storytellers. Some of their experiences are showcased in the 2018 annual report that LMI released today.
“We recommitted ourselves over the past year to better serve our government missions. We invested in our workforce and afforded them opportunities to deepen expertise and expand skill sets to address customer challenges,” President and CEO Dave Zolet said. “This report captures the exciting transformation of our company in 2018 and how we are positioned for even greater success in the years ahead.”
The theme of the annual report, “Mission Focused, Adapting to Serve,” is told through five stories illustrating journeys that benefited LMI’s organization and strengthened its customer delivery:
- The Grand Designer. Consultant Andrew Miller’s creativity and impressive artistry have enabled him to blossom in the growing field of graphic facilitation.
- For Advanced Analytics, It’s Twice as Nice at LMI. Seeking technical talent, LMI’s advanced analytics group has created a compelling case for ex-LMIers to return as “boomerang employees.”
- Helping the Best Become Even Better. Milasy Mugnolo leads a team supporting reorganization of the human capital enterprise at NASA, the top-ranked workplace among large federal agencies.
- Developing ServiceNow Expertise, Inside Out. A “customer zero” approach leverages ServiceNow solutions developed for LMI’s own enterprise to tackle tough federal challenges.
- Selman Sets High Bar for National Security Team. Former resource management head John Selman carries over his leadership style as vice president of national security programs.
The report lists key FY18 metrics, including a 100 percent client approval rate and a total revenue of $266 million, a 9 percent increase from two years ago.
LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established as a private, not-for-profit organization in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. Headquartered in Tysons, VA, LMI has 1,400 employees nationwide.