The Kenya Medical Supplies Agency (KEMSA) is a government trust, established in 2000 to procure, warehouse and distribute a safe supply of drugs and other medical supplies to public health facilities.
Yet with minimal logistics background, KEMSA’s supply chain operations were in failing health. KEMSA sought assistance in how to better improve forecasting their supply requirements, incorporate and distribute incoming supplies in a timely manner, and track the movement of medical commodities at every stage of the supply chain.
LMI’s international capacity development program fit the bill. LMI partnered with the USAID Management Sciences for Health program to provide strategic logistics consultative support to KEMSA for its US-government-backed supply chains.
LMI provided an in-depth assessment of supply chain management issues impacting the delivery of medical supplies and pharmaceuticals to the people of Kenya. Our analysis provided the basis for implementing new supply chain initiatives, standard operating procedures for warehouse and inventory management, and the development of policies and procedures for governance.
We then provided on-the-ground support geared toward making the critical improvements to KEMSA’s mechanics of governance. For example, we provided expert advice as KEMSA looked to transfer its Mombasa warehouse operations to a more modern facility in Embakasi. We also provided our IT expertise, helping KEMSA set up its ERP system that would dramatically improve its back-office operations.
As part of this ongoing logistics and supply chain initiative, the subject matter expertise LMI provided continues to help KEMSA and the government of Kenya work through its complex medical logistics and supply chain issues. Already KEMSA has made significant headway in advancing its management systems and structure. Moreover, by working with LMI experts, KEMSA has begun building the internal skills in commodity management that will form the basis of sustained performance improvements.