Since 2014, LMI, in partnership with the Army’s Civilian Workforce Transformation (CWT) office, has improved employee engagement across the Army’s civilian workforce. We supply analytic, advisory, management, and administrative services to enhance CWT’s mission of ensuring that the Army Civilian Corps remains a trained and ready professional workforce with increased capabilities to execute current and future missions. We also support the CWT vision of making Army civilians the most respected, agile, engaged, and ready federal workforce.
In 2016, CWT began concentrating on Army’s Federal Employee Viewpoint Survey (FEVS) scores. The 2019 FEVS results are in, and the Army’s results continue to improve. Over the past 3 years, the Army’s FEVS response rate has increased by 19.1 percentage points, from 24.9 percent to 44.0 percent, putting it ahead of the Department of Defense and overall federal government scores. This is a significant achievement and is a testament to the Army’s efforts to encourage employees to share their feedback and complete the FEVS.
Another important FEVS measure is the Employee Engagement Index (EEI), comprised of 15 questions, measuring conditions that can lead to engagement. The EEI helps agencies gauge progress toward improving employee performance management and engagement, a sub-goal of the Presidential Management Agenda’s Cross-Agency Priority Goal to transform the workforce for the 21st century. In 2019, the Army’s EEI reached an all-time high of 69.8 percent, up 1.9 percentage points from 2018 and above the federal government’s EEI by 1.3 percentage points. The chart shows that since 2016, the Army’s EEI has increased 5.5 percentage points—from 64.3 percent to 69.8 percent—fully recovering from its lowest scores in 2014–2015.
Army FEVS Employee Engagement Index
Throughout our partnership, LMI has been involved in several employee engagement initiatives with CWT:
- Employee Engagement Council: A bimonthly forum of command representatives and Career Program–32 managers with a distribution of over 450 to enable cross-command sharing and collaboration.
- Multiple employee engagement training events.
- Full-scale participation campaigns for FEVS.
- Informational guides and resources for Army leaders.
Congratulations to CWT, the Army, and, most importantly, the Army civilian workforce.